格伦伍德 住宿等级：3酒店, 总价 CNY753 起

“When we arrived at around 1pm, I asked front desk if we can check in earlier, they said no room available at the moment, told me to come back at around 2.30pm, so we came back at 2.30pm, they said they’re still cleaning the room, told us either waiting at the lobby or they contacted us when the room is ready, so we chose wait at the lobby. Eventually we only can check in at 3.30pm, they even didn’t apologize for the delay. Also they only provides valet parking for $25, actually we managed to……

“Excellent choice in Silicon Valley ”

“nice”

“舒適。”

“It is a good place to stay, enjoy it.”

“Special thanks to the manager, he is such a great person. He found out that we booked the wrong date and told us how to solve it. He also gave us a great discount to renew our stay. What a good person, excellent and very good experience. Thank him very much! So next time I will stay here again.”

“nice”

“櫃檯人員的服務態度與品質需要改善！太糟了！”

“Like the garden.”

“Window soundproofing needs to be improved.”

“Nice”

“For a weekday, I was how surprised how loud it was until 2:00 am. The walls should be better sound proofed. Other than that the stay was lovely and staff were great.”