棕榈谷 住宿等级：3酒店, 总价 CNY504 起

“good”

“It was an excellent location for quick access to downtown and UAB. By far though, the staff were AMAZING!!! Everybody from the valet to the front desk, bartender, and cleaning staff was soooo friendly. I travel a LOT and I can’t think of the last time staff was that friendly. Maybe I just haven’t been to AL in a long time, but there were exceptional.”

“Nce”

“I had a fantastic stay at this hotel! The staff were incredibly friendly and attentive, the room was clean and comfortable, and the location was perfect—close to everything I needed. I especially appreciated the little touches, like complimentary water and a quick check-in process. Highly recommend!”

“Ladarius took great care of me!! ”

“Everyone had a great attitude and were very nice!”

“The front desk area was terrible. I walked up to the "Front" desk, but since we were checked in to Hilton Gardens Inn, we were directed to go around to the "Back" desk? And, that person could not help us, because the person at the "Front" desk was "entering all the rooms" into their computers? I was told to "wait a minute, and step to the side", meanwhile a line formed and they were all helped and were able to check in, ahead of me? The front desk person continued to look over at me, but kept……

“My family and I were in town for graduation and we absolutely loved the hotel. Everything was wonderful!!!! Check in was very easy and quick, room was clean and comfortable. Breakfast was great, good variety and nice seating area. We needed extra towels and bedding for the sofa bed and within 2 minutes of speaking with the housekeeping supervisor, we had exactly what we needed. We had an overall great experience and I would definitely recommend this hotel. 10/10”