斯温登 住宿等级：4酒店, CNY496 起

“Friendly staff Clean room Good food”

“The receptionist is nice. The room is clean and spacious.”

“Nice staff and the check-in was really easy. There are some local shops and the check in manager explained where they were. ”

“有冷氣，位置非常好，距離超市，巴士站，大教堂，都非常近！可惜，櫃台服務人員，態度很冷淡！我們本來只預定了最基本的房間 8 晚，但他們卻給我們一大間 apartment，共有超過10張 6尺雙人床那麼大！我們很害怕被加價，不過幸好沒有！可是進飯店，搭電梯出來，要走很遠很遠，還要上 26個階梯，沒電梯！中間要開關 7 扇門，門很厚重！而我們的行李共有 80 公斤，所以很艱苦！設備很不錯，有免費的膠囊咖啡，唐寧茶可喝，有小冰箱，有小小一瓶真正的鮮奶！網路上，這家飯店的apartment，都是附有小廚房，有廚具，可是我們住到的apartment，沒有廚房廚具，而是附有一間客廳，有一台很大的新的LG 電視，可是不能看！還好臥房有一台比較小的舊電視可以看。Wifi 常斷線，最恐怖的是：晚上10點半之後，絕對沒熱水可以洗澡！不幸的是，今年的夏天，英國多雨又冷，晚上常15度C以下！賽倫塞斯特大概被觀光客騷擾得很煩，對觀光客比較不歡迎，不友善！賽倫塞斯特是「科茲窩丘陵」的中心，方便搭巴士去周圍很多美麗的小鎮，村落！”

“Cannot mark membership as i book with Expedia under my wife name”

“Room was clean and just what we needed. Staff were helpful, however when attending for breakfast I was told ‘it’s closing’ rather than just offered a seat, when breakfast was due to be open for another hour. We then also had a small bite in the lounge area the next day, and the food took nearly 40mins. We used the spa facilities, and these are always great. The room was comfy and just as we would expect. It’s the second time we have stayed, and would go back again. ”

“服務人員有禮 對小孩友善 盛讚晚班recpetion 的女職員 ”

“It is not everyday that you come across a hotel like the Queens Hotel. From the minute you walk in you are greeted by the wonderful staff and lovely surroundings. We stayed for three days and wished we could have stayed longer.”