“We have been staying here for many years and the staff are always friendly and helpful. Our only dislike this time is they have started charging £5 a night for parking which would have meamt an extra £15 onto our stay. As we complained, did not see ir on our booking, Neal let us off with the fee this time but in future we shame have to pay. Sadly we my be using one of the other hotels in future.”
“This is a lovely hotel in a rural setting but relatively close (around 10min) to the M4. Driving up the narrow lane to the hotel set the mood for me, quiet and tranquil.
The staff throughout the stay were friendly and accomodating.
This was a business trip and we hosted a business dinner at the restaurant. The service was very good as was the food. Again the entire approach was very relaxed which allowed for a great evening.
The room was spacious and the bed was comfortable. Even though……
“Stayed for business which was within 2 miles and the hotel was clean, comfortable and provided a good selection of food and drink. Excellent staff and would stay again.”
“Stayed at the Rose and Crown for two nights with friends. The staff were amazing. Service was excellent and the food delicious. The location was perfect being a short walk to the stunning coastline. I would not hesitate to recommend staying here”
“Love that this Vineyard Hotel is dog friendly. Our room was massive, great terrace which was safe for the dog. It was a beautiful evening and we enjoyed sitting out with the vines in view as we chilled and chatted over a few glasses of wine.”
“My recent stay was extremely disappointing. The bed was very uncomfortable, making it hard to get a good night's sleep. Additionally, the shower head was broken, which made bathing an unpleasant experience. The room itself was dusty and had a bad smell, compounded by the constant noise from the surroundings. Unfortunately, I will not be staying here again.”
“Convenient for train, bus and taxis. The staff were efficient, and helpful. The hotel was clean. Tea and coffee making facilities were provided but there was no resteraunt. Music provided for a function on the ground floor could be heard in the bedroom. ”
“Kevin and the team are great, happy to help however they can. The food is very good as are the drinks. The en suite bathroom had a great shower, fluffy clean towels and was nicely laid out. The bed was clean and comfortable. We stayed for two nights and both agreed the only thing to change were some of the carpets. We didn't sleep, eat or shower on the carpets though, so it wasn't a game changer. We would definitely stay again, thank you Kevin and the whole team.”
“Lovely short stay at this hotel room facilities good very comfortable bed neath botanical gardens are lovely food was very good at the hotel not overpriced staff very friendly nothing to mutch trouble for them I would recommend the castle hotel to anyone ”
“I like the room was clean /airy and fresh . Central position to use the cafe and bars of Neath .
Negative ,they did try and charge me the second time but did sort it out …
Local Parking is available at extra cost .”