“The hotel was clean and nice. Our rooms were ready a little early. Staff was nice. I really enjoyed the lady that worked at the breakfast that was from over the river in Hamilton. She was such a great friendly worker. You should be proud of her, went out of her way above and beyond to take care of my daughter-in-law‘s baby and make coffee for her! What an excellent worker! I wish I could remember her name. I hope you know who I mean when I say she was a bubbly blonde with the accent.”