“We spent one night here after 18 days around Italy. We were flying home from Naples airport, and this was close. The suite itself was very nice. BUT...it was supposed to be unlocked with the key inside and it wasn't. There are four doors to go thru. Street, tiny lift, entrance to suites, and door to room. The person on WhatsApp was trying to help, but it didn't work, (a slight language barrier?). After about 15 minutes of me sweating in the little "lobby," his boss came to let me in. He said the……