美国中部四季

“酒店服务出乎意料的差，是我住过所有四季酒店中最差的：打电话给服务部门送红酒杯，打了两次第二天才送到😂要求送的拖鞋浴袍送的速度不能更慢，刀叉就一直🈚️送到。房间的喝水杯清理拿走就不补充， 完全不是一个星级酒店的服务更别提是五星级酒店。恨失望。”

“The property is world class and the service is unmatched. Rebecca was top notch at check-in and my server Devin at Mimo this morning rolled out the hospitality, and we had some great conversation. He’s an asset to your service team. My room was everything I expected. However, when I arrived there was a french fry on the floor under the TV, and the switches by the left hand side of the bed were malfunctioning. Additionally, there were some pills and other items in the bed frame. I would have……

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“Excellent! Best front desk staff ever 👍”