预订德拉弗斯堡酒店宾馆住宿限时优惠

“Upon arriving, we were told that Hotel.com had booked us a smoking room. I showed them the e-mail confirmation on my computer only to get remarks such as, "That won't change anything" "It doesn't matter what your e-mail says"... We asked if they could make the change and the lady first said no, and it's not because they were full, just because they got the information that we wanted a smoking room, while never providing any proof that was the what happened. After some negotiation, we were able……

“The parking lot seemed to be pretty far away from the hotel, it took us a while to find the right way to the front desk. Other than that, this was a great experience.”

“Great location right outside the city ”

“Very good experience, and the property is really quiet.”

“very good！”

“Chech in 櫃檯人員服務不佳，態度有種族歧視之可能。”

“Bed and pillows very comfortable”

“Didn't like it”

“Nice hotel. The breakfast was ok. The bar was not open in the evening and there are not many bars or restaurants very close. It’s a little bit of a walk to activities. Valet parking was convenient and the pool and hot tub were great. ”

“Good location to shopping mall or airport.”

“I like that the red roof inn on McKnight rd is pet friendly for travelers who are traveling with their pets. ”

“Smoke-free, pet-free nice clean hotel in a nice area with great shopping and dining. ”

“Room was very clean. ”

“The guest service Michael is not friendly at all, it seems like we were bothering him, just because we asked for towels. His customer service is very poor. In this business where good hospitality manners are essential, Mr. Michael front desk attendant doesn’t have any skills, real bad customer service. He is a liability to this industry.☹️”