埃斯康迪多万豪酒店及度假村

"good"

"Is clean and quiet "

"good we will be back "

"Very good I will come bake again"

"很喜欢"

"The experience was terrible, with tons of random extra fees, including a mandatory destination fee of $30 per day. ( A nightly resort fee of $33.84 has already been charged. ) During check-out, I was just a bit confused and asked the front desk why this fee was charged since it wasn’t mentioned during check-in or listed on the Expedia invoice. The African-American woman at the front desk was incredibly impatient and had a terrible attitude, making me feel like she was ready to hit me if someone hadn’t stopped her. If you have such a bad temper, why are you working in customer service? Why not just go somewhere you can act like a boss? Her communication skills were awful; she couldn’t explain properly and just kept repeating one sentence: “I’m just an employee, I don’t know.” If you don’t know, then find out—that’s your job! Another customer checking out managed to explain it to me more clearly than she did. This was the worst hotel I’ve ever stayed at. The room only provided two bottles of water per day, and asking for even one extra bottle incurred a charge. The front desk staff just directed me to buy the $8 bottled water in the room. There were no slippers provided either. It’s clear this hotel is promoted heavily on Expedia through paid ads. Absolute garbage hotel."

"Good "

"很不好的體驗，我們三個人入住了三個房間，當到其中一間房間發現地毯上很多血跡，到櫃檯要求換房，接待櫃檯態度很差的在很多客人面前大聲的指責我不能私下換房間，只能依他安排的房間入住🤔，這讓我很納悶且很不舒服，但我的重點是有血跡地毯住起來會很不舒服，需要換房間，而不是來聽你對我的指責而且是很大聲語氣很差的，感覺真的很差😨，我不敢說客戶至上，但是起碼讓我覺得很不被尊重，當下讓我覺得我選擇這間飯店入住是錯的，這樣的四星酒店讓人覺得不值得。 剛進到更換的房間，脫下鞋走到廁所們口地毯襪子都濕了，發現地毯淹水了，床邊地毯也淹水淹一大半，想說很晚了先睡覺再說，結果整晚上也無法睡，一直有水聲，冒泡聲，滴水聲，結果廁所牆壁漏水，早上起來整個廁所淹水了，這間飯店的品質….."

"房屋下面很吵，对着厕所和一个发着响声的房子，晚上睡觉不能开窗。"