“Today I was pleasantly surprised by how polite the receptionist was. Unfortunately, I didn’t catch her name because I was in a hurry, but I really appreciated it. I stayed for around five hours, and the experience was very pleasant”
“The service is very bad, there is no service basically, the hotel condition is very average, microwave oven, refrigerator is very dirty, cannot use.Hotel security is also a concern.”
"The room I booked on the platform showed that the reservation was successful and the payment was successful, but I drove to the front desk of the hotel and told me that there was no room to return it. I had no problem with it, but the money was not refunded to me. I booked another hotel and checked in, but Hilton Garden Hotel still didn't know when to refund the money. I will get a refund soon, regardless of the room. Why can I make a reservation and pay successfully without a room?"
