“Second time here, mainly for the london eye view. Location is great. But service was really …merely acceptable. Slow, cold, not so friendly. Lower your expectation on warm and welcoming service. Otherwise, all good. ”
“We booked a two nights staying but they downgraded us to a smaller room and claim the one we’ve booked is not available.
And my son have left his passport in the room safe and we called for assistance after we’ve checked out. Front desk staffs not responding with well and quick, just keep saying nothing found. It’s my bad to have left belongs not checked but expecting they can help.”
“It was lovely to stay at this hotel where it's very close to King's Cross station. Room is not very big but enough for 2 people. Staffs are very helpful regarding to luggage storage after checking out. £3 per luggage. Overall it's a nice stay at Point A hotel King's Cross!”
“We spent 2 nights here. Reception staff is nice and friendly. The first night wasn’t very good cause our room was so close to the restaurant from ground floor. The restaurant played loud music until 2pm which made us didn’t sleep well. We’ve talked to the reception immediately but not much improvement about the noise.
However we were offered a different on the next day, which was so quiet and even a bigger room. We really appreciate they made this room change for us.
The room is clean and……
“Great location,very close to train and tube stations. Staff is helpful, especially manager Barbara - helping me to upgrade from single room to twin room for several days during my two-week stay. Can walk to Buckingham Palace, St James Park, Hyde Park within 10-15 minutes. Quite a lot of restaurants and shops including M&S.
Would definitely stay again. ”
“Excellent location. The kitchenette was a plus. However, there was only 1 drop-off spot in front of the hotel so it wasn't convenient to load your luggage. ”
“Located within Zone two, near underground station with easy access facilities and Bus Stop, go to Heathrow Airport conveniently by Piccadily Line without changing the underground line, three stops reach Harrods, the disavantages are small bed room, toilet seat is too high in ground floor.”