“The staff at this hotel were exceptionally helpful in organising tours and transfers which worked out really well. They were helpful at all times and very responsive and informed. Staying at this hotel was a brilliant start to our stay in Central Asia. The hotel too is very nice and centrally located. Food at the bar was also really nice. ”
“Really nice hotel, big rooms, very cheap in the low season so I can’t complain too much. However, there’s a bar next door with loud music during the night. Fortunately I had ear plugs, but I know many people dont like to use them.
If you are a light sleeper I’m sure you can let them know before you get there.
The staff is very nice and speaks English, specially the girl from the front desk. ”
“Hotel ist schön. Das Wasser in den Pool könnte etwas wärmer sein. Was mir persönlich gefehlt hat, ist die Preise für Speisen in dem Zimmer also Menu und Preise für die Wäschewaschen.
Minibar leer”
“We had such a great stay at Urban! Very central, so not very far to different places by using yandex/taxi. The staff were brilliant and when we arrived exhausted at 9 am to put our bags in storage before the check-in at 2 they actually let us check in early and got us a room! The room was very nice and comfortable (could have been more sockets), and all in all it was a great time.”
“Comfortable beds on a side street - just off a large street but without any street noise. Friendly staff in mid-afternoon greeted me. Rooms are basic but clean. Had air conditioner in the room - I didn't need it in April but in summer will be essential. ”
“Fiyat/kalite olarak uygun bir otel olmakla birlikte 24 saatten daha uzun bir sure yan binalarda elektrik olduğu halde otelde elektrik kesintisi yaşandı.
Bu sebeple 2 gun kahvaltıda bir onceki günden kalanlar servis edildi.”
“The rooms in this hotel are very nice, modern and extremely clean. All is brand new. Staff is helpful and nice. What i didn't like was the area (rather ugly and i didn't feel very safe there). Also, it was pretty noisy in the rooms as the windows were not soundproof and there is a street on one side and the children's playground on the other side of this hotel. ”
“Stayed at this hotel during 26th August and 2nd September 2024 to attend my nephew's wedding. I found the staff to be very polite and helpful and they happily go the extra mile without the expectation of a tip. The hotel itself is situated next to Victory Square and other key visiting sights are walkable or a short taxi ride away. (BTW taxis are relatively cheap - can travel 5 or so miles for £3-4).
I found the hotel clean with reasonably good facilities - enjoyed the free access to the outdoor……
“The hotel staff were very helpful as I arrived around 2:30 am. The room was great, and the bed was comfortable. I was happy to see a tea kettle. Breakfast was good and plentiful. I had my laundry done, which was reasonable. The only downside was a very noisy wall ac in Room 12. It would randomly make knocking noises, enough to wake me out of a sound sleep. It needs to be fixed. Also, I was charged for my room at check out even though I had already paid on Hotels.com. It took great effort to……