加兰水疗(Spa)酒店

“We had not stayed at the Highland for a number of years - the renovation is spot on! Staff outstanding - walking distant to SMU!”

“房間很寬敞.美式早餐一般.GYM超大.比健身房還大,屬於運動休閒度假飯店.WIFI很快.”

“Everything is good ”

“The whole stay was wonderful.”

“The hotel offered a convenient location for our stay, and the staff demonstrated a high level of courtesy and professionalism, particularly the valet and room service teams. The valets were not only friendly but also provided helpful local recommendations. Room service was consistently prompt, discreet, and accommodating. While dining options were excellent in quality, the selection was somewhat limited. The property itself, however, appears to be in need of renovation. In our room, we observed……

“Told them it was our 10 year anniversary but they did not seem to care. No room upgrade, no champagne in the room, and not a free anything. Could have given a voucher for a free drink at the bar, but didnt. There was free wine in the room but thats customary and not an extra. They do not tell you they charge for the wine opener and it was hard to tell what was free and what wasnt. Did I get charged for the slippers or the wine cork, etc.? The valet was pushy for tips ”

“Great hotel in a great location”

“It has been my favorite hotel in Dallas and top 5 nationwide for a long time. They have improved their customer service since my last stay. The change was noticeable and the experience was sublime.”