“I actually couldn’t rate this property higher… it was one of the best places I’ve ever stayed and the attention to detail in the rooms was beyond impressive…
Amazing place and would recommend to everyone…”
“Very quiet and privacy was great.
Communication from the owners leading up to the stay was excellent.
Everything you could need, including Breakfast supplies and fresh fruit, even Netflix and other streaming.
The spa bath worked well, and the cleanliness was fine.
Would recommend staying there anytime.”
“We arrived to our absolutely gorgeous accommodation with easy to follow instructions for access. It was pre heated, lights on and beautifully decorated. We walked to the local pub for dinner and had an awesome breakfast with our voucher from our stay.
It was quiet, romantic and a perfect choice for anyone just wanting some quality time, the spa was an added bonus.”
“Some of the old reviews had made us nervous about this place, but we were pleasantly surprised. The motel room had been "refreshed" and was clean with a good shower and comfortable bed. Good budget accommodation in a great location for shops and transport, but back from the highway, so quite and secure.”
"I recently stayed at Windsor Hotel, which boasts a rich history of over 150 years, but unfortunately, my experience was far from satisfactory.
Upon our arrival with two large pieces of luggage, we were greeted by a male staff member who promptly walked away to the restroom, showing no interest in assisting us. When we were checking out and walking to the door, the bellboy saw us but chose to walk away to assist other guests with their luggage for a ride in a Mercedes-Benz, leaving us to manage on our own. It’s unclear if he had any advantage in doing so.
We ended up putting our luggage back in the car ourselves while navigating several stairs at the entrance. While the female receptionist was helpful, the overall attitude of the staff left much to be desired. The cleanliness of the hotel was also concerning; I found a spider web above the bed, and the windows had clearly gone uncleaned for quite some time.
It’s disheartening to see such a historic establishment being let down by its current staff. I hope they can address these issues for future guests.
"
"Very good location close to Southern Cross station and supermarket. Very clean. Amenities are Australian standard (basic level but enough for use). The room is comfy, equipped with a fridge. Breakfast really does not worth going!!! I am on discount but still don't find it worthy. only basic cereals, toasts, egg, beans, milk, coffee machine. For AUD 15 (regular price) and with staff serving the food, they should make more variety of food and make it a better part of the hotel service...."