预订哈特比斯普特酒店宾馆住宿限时优惠

“I did not fulfill my stay at the accommodation. I drove from DBN as a single mum with 2 X 6 year olds. Arrived at 2:30pm. Room not available. 3:30 room was ready. The unit had an awful smell. No communication from staff. Toilet dirty. It was not livable. The Aircon did not work. Fridge and microwave was smelly. I booked another accommodation for the night in the area. I was declined a refund. I ask you to please consider a refund as I did not use the facilities or unit. The photos on website is……

“Staff need a lot of training. I don’t think I would return or recommend- based on the service. ”

“A great short stay spot with good parking (not common in Kosmos) and great staff. A Nespresso machine for casual use during the day & evenings in the dining area will be great addition ”

“Our stay was amazing . We loved the vibe and set up . It’s a really beautiful place. Already planning our next trip back”

“It was terrible nothing like the advertising Poor condition toilet was broken, floor was unstable, we received a tent that was thorned. Verry poor condition ”

“From the reviews I read before arriving I had doubts about the property. But place was good, room exactly as shown in the pictures. Booked the spar and it was amazing with the hydro pool. They just need to recheck the prices for the alcohol in the property, it’s very expensive. Ohh need to keep an eye on the monkeys ”