的城堡

"Outstanding and Prestigious Service"

"We request 2 twin beds with a smoking room, but when we check in, the staff tell us the twin bed don’t have smoking room. Then why we can choose twin bed with smoking room? I don’t know the problem is from the staff or expedia, and the answer is the same from the staff. Ok then, doesn’t matter the problem from ibis or Expedia, you should correct your option anyway from the situation like this. Hope this comment can let the one come after to know the situation. In the future , I won’t choose ibis again, since the staff answer is keep looping…looping…"

"Overall clean and hygiene condition is OK. "

"Great location in airport area. Service is good, Mr. Shoaib and Bobby are so nice and friendly! Love them too"

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"Conveniently located in the business district. Check in was a breeze with friendly and efficient staffs Unfortunately our first night was a Saturday night and the room next to us was extremely noisy; loud music…, etc.; throughout the night till morning. We made a complaint in the early hours of the morning and at the Reception Rohan was very helpful and obliging by switching us to another room for the remaining of our stay. Thank you so much Rohan. Our room is very clean and comfortable with mini bar and all essentials well stocked. Housekeeping Rohan (also named Rohan) did a good job. Breakfast at 022 is great with a wide selection of cold and hot food. Most importantly the staffs are the greatest I’ve ever met in any hotel I’ve stayed. Special thanks to Yash, Shivank and Ra. Always greeting us with a warm smile and seeing to all our needs. Super friendly and efficient. Thank you for the birthday cake. We love the service so much that we even have several of our dinner there. Love the cakes here; they absolutely delicious. Still thinking of them even though we are back home now. Overall this is a wonderful hotel to stay. We love the service so much that we decided to stay for another week instead of shifting to another hotel for the remaining of our trip which was our original intention. Looking forward to staying here again the next time we are in Mumbai."