拍摄者: Steph Dobson
峡湾国家公园钥匙峰步道附近酒店
钥匙峰步道附近最受欢迎的酒店
峡湾国家公园附近的其他地区
峡湾国家公园附近的其他地区
钥匙峰步道酒店的最新点评
钥匙峰步道酒店的最新点评

皇后镇诺富特花园酒店
1/5 糟糕
Double charge and unauthorised credit card transac
"I paid to Hotels.com in full when I booked this hotel. The credit card transaction went through and I received the receipt. I was told that my payment has been settled in full during check in and check out. However, after i returned home, I found that they charged the credit card I gave them to authorise incidental expenses the whole stay again. I emailed them. They don’t care to find out if it is their mistake and just tell me to ask Hotels.com. But it were your staffs that told me my stay had been paid in full during check in and check out. I did not authorise you to double charge me. The credit card authorisation was meant for additional expenses! Why won’t they charge Hotels.com instead? And Hotels.com has not replied to my enquiry either. The whole experience is very bad. I urge you to be careful and avoid having similar nightmares ever."
一位真实旅客曾入住皇后镇诺富特花园酒店
13 天前发布