“The staff are friendly and proactive in offering assistance (Special thanks to Roxana for her kind assistance)The hotel is conveniently located, with supermarkets and restaurants nearby, and is approximately a ten-minute walk from both the train station and the bus stop. The room is well-lit and tidy, although the drainage in the washbasin is somewhat clogged, resulting in very slow water flow.
This is my third stay at the hotel, and I will definitely choose to stay here again on my next visit……
“The staffs are all very friendly, the areas around hotel are very safe, parking is easy just right to the hotel and we found everything we needed in our room. However, I think the hotel room is a bit dated and need a renovation. ”
“Room was clean and just what we needed.
Staff were helpful, however when attending for breakfast I was told ‘it’s closing’ rather than just offered a seat, when breakfast was due to be open for another hour.
We then also had a small bite in the lounge area the next day, and the food took nearly 40mins.
We used the spa facilities, and these are always great.
The room was comfy and just as we would expect.
It’s the second time we have stayed, and would go back again.
”
“Great location and friendly staff. However the room is considerably small given the price of the room, for 2 person without luggages, we had to keep moving the furniture in order to move around. The heating in the room took a long time to heat up and the bathtub in the room did not work. ”
“The location is excellent, very close to the main streets. The hot springs are very comfortable, lovely staff. I will definitely come again next time.”
“The hotel was very clean the staff were very helpful and friendly the food was very nice we ate in the bar area it was very relaxed. If I had one negative it was thst the bed was a little hard it could have done with a mattress topper. ”
“Nice village hotel and our check in and room were good on the face of it. Other than the guy who checked us in, staff was generally rude. We had booked for breakfast at 08:00 on the first morning, and having travelled the previous day from Asia ended up waking earlier and found ourselves waiting in the breakfast room around 7:10, hoping to be able to request breakfast at 7:30 when it opened. We were greeted by a man in a hurry, brusquely telling us over his shoulder whilst rushing around doing……