“Customer service team are very friendly helpful and considerate. I should in particular mention a young man named Fatih. He is incredibly helpful and warm hearted. Fantastic four nights stay in this hotel.”
“I cannot recommend this hotel enough! From the moment we arrived, everything exceeded our expectations. The property was immaculately clean and beautifully maintained, creating such a welcoming atmosphere. The staff were the friendliest I have ever encountered at any hotel—they went above and beyond to make our stay comfortable.
We were visiting because my mother had surgery, and the level of care and compassion we received was truly unmatched. The staff were so accommodating to her needs and……
“A Hidden Gem in the Heart of Istanbul – Outstanding Stay at Emerald Hotel.I was impressed by the warmth of the staff, the comfort of the accommodations, and the unbeatable location. We had to go to Cappadocia, but we did not want to take our extra luggage there, they graciously kept our bags for few days that made our trip to Cappa very easy in terms of hauling luggage. Again staff, location was superb. This hotel is a perfect blend of comfort, convenience, and warm Turkish hospitality. ”
“We recently stayed at this hotel with family and had a wonderful experience from start to finish. We booked two rooms and both were always spotless—housekeeping did a fantastic job. The hotel is fairly new, I believe staff said only 3 years old. The staff truly made our stay special. Everyone was incredibly friendly and welcoming, but I especially want to mention Barış, who was so sweet and helpful throughout our visit. He always greeted us with a smile and even offered us coffee whenever we……
“Our family had a great experience there as the staffs are really helpful、friendly and hospitality. The location is close to most of famouse sight spot, walking distance with 10 minute. The hotel not only provide breakfast but also provide a free lunch which you could choose time between 12PM to 6PM which is really cool. The rooms are spacious and hygienic. In a word, we definately think it worth the money and best choice in Istanbul. Thanks a lot to every staff at Neorion. We appreciate your……
“3 day stay with my family. Hotel very compact and rooms in the presidential suite really tight for space. However got to grips with it after the first night but beware the sofa bed is ok for one child not two. Thankfully my two coped but I will consider another hotel when coming back to Istanbul.
On a good note Can at reception was a gentleman and helped me with an issue I had on the last day. Offered me late check out aswell which was convenient as my flight back was at 6pm. ”