北米兰文华东方酒店集团

"Good"

"The service costumers are very nice and know different languages which provided a really convenient service for me."

"The room is very small. Very basic facilities. Breakfast is good. 10 mins walk to the Milan centrale station. Few mins walk to metro. Location is ok. "

"I have mentioned to have a silent room about one month before I arrive. Unfortunately the room window towards bar street which makes noise at night and morning also included truck noise, street cleaning noise … otherwise all are good! Especially the food in sfizo, good quality and tasty as usual! Really suggest to go to try! The team from hotel is good! Smiling and warm. "

"Good breakfast with freshly made carrot juice. Happy hour free snacks (just buy a drink) nice. Good location."

"This is my second time stayed in this hotel, it is so convenient for moving around, when you get out of the hotel and you can see the Milan central train station. Satisfied for every thing, nice services and nice sweet chocolate for first day and everyday. Highly recommended and I will stay in this hotel if I go to Milan again."

"The condition of the room and hotel is really bad. Looks like they haven't renovate or maintain it for the last 10 years. The carpet felt very dirty, even the floor beneath the carpet was broken, when you walk you felt a sudden depression hole underneath! This is really horrible condition."

"隔音不好以外其他都很好"

"We stayed here for 1 night 1 total of 18 people and we were 16 people who called the desk to help us book a taxi. We ordered 2 cars for 8 people, and the desk told us that we needed 3 cars, but my other 2 friends, they went first, and we had 14 people left, and there were 2 taxis, and we saw that we could take 14 people, and then I and the service desk said can you cancel 1 car for us, and the desk agreed. We got in 2 cars, but the driver of the second car was abusive and threatened us on the way, saying that his colleague drove an empty car, and we offered to give his colleague 20euro as compensation, but the driver did not agree, and the driver threatened us because we were far away from the airport, and we were driven out of the car by the driver halfway and insisted that we sit in their third car, and we were in the car with 2 mothers and 5 children, and we were very scared, and we compromised, and we all cried, and the children were very scared. We were forced to pay 3 cars 160 euro equals 480 euro for the personal fare to the airport, and it had a very bad impact on our 5 children, I will not stay in this hotel in the future"