“The owners of the house met us upon arrival! Completely shocked as this was our first experience with a bed and breakfast! We were pampered and made sure we were comfortable our whole stay! Exceptional service and experience! We will definitely book here again! ”
Duplicate Charge on May 12, 2025 Reservation – Ass
"Dear [BW] Team,
I stayed at your hotel on May 12, 2025, with a reservation made through HOTELS.COM.
At the time of booking, I used one credit card, but a different card was used at check-in.
As a result, I have been charged twice for the same stay.
I kindly ask for your assistance in resolving this issue.
My credit card company has already billed me for both charges.
Thank you for your prompt attention."