“We loved the resort! It was our first time there. All the staff was friendly and accommodating. We played golf, enjoyed Sarazen's, and thorougly enjoyed our wine tour.”
Duplicate Charge on May 12, 2025 Reservation – Ass
"Dear [BW] Team,
I stayed at your hotel on May 12, 2025, with a reservation made through HOTELS.COM.
At the time of booking, I used one credit card, but a different card was used at check-in.
As a result, I have been charged twice for the same stay.
I kindly ask for your assistance in resolving this issue.
My credit card company has already billed me for both charges.
Thank you for your prompt attention."