“Absolutely a little gem. Loved it here would
Have loved to stay longer. Fabio was extremely helpful and welcoming. Ensuring we knew how to operate all the modern up to date facilities. It was absolutely spotless, extremely well maintained and tastefully decorated. Breakfast was beautifully presented, very fresh, with everything you could wish for. Honestly have put on a few pounds. Short walk to main square which has plenty of bars and restaurants. Loved it.
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“A national rail strike in Italy on the day we were supposed to arrive upended all our plans, resulting in our arriving very late. The hotel accommodated our late arrival so we were able to check in with no problems. Beautiful hotel, excellent breakfast”
“Sicuramente posizione ottima, in centro. Posteggio comodo in box privato, non sempre disponibile ma a noi è andata bene e abbiamo potuto utilizzarlo. Camera molto spaziosa, pulita, con una bella vista e non rumorosa. Bagno pulito e molto comodo.
Colazione ottima, personale gentilissimo.
Uniche 2 pecche: la mancanza di ascensore, ma avrei dovuto informarmi e leggere la parte dedicata, e la luce del climatizzatore che è molto forte e per chi ama dormire al buio può dare fastidio. Ma cose davvero……
“Hello,
Our stay in Pistoia turned out to be a really positive experience, thanks to the host’s warm and thoughtful care. When we first arrived, there was a light smell of smoke in the room and a minor issue with cleanliness. We let the host know, and they responded right away with genuine kindness. They arranged another room for us for the next two nights, and when we returned to the original room, everything had been taken care of and felt fresh and comfortable.
The host was incredibly……
“Grand hotel Cappuggi did not disappoint. I stayed with my 3 children for 10 nights end of june , start of july. Very reasonably priced 4* hotel experience haf by all. A little out of town (2 miles) but free shuttle bus (or taxi if not available) shows excellent customer care. Receptionists very helpful, cleaners nice and cheerful. Fabulous swimming pool essential in 38° temperatures. Football and tennis available. Ball provided keeping my boys well entertained. Thiroughly recommend this hotel……
“Nous avons étė tręs bien accueillis, le service est remarquable et la propreté c'est une qualitė de l'établissement.
La personne qui s'occupe de la clientèle est polyglote et très gentille.
Nous recomendons vivement cet endroit.”
“The place was amazing.
We were sorry that we couldn’t stay there any longer. Tried to find any excuse to stay.
We had booked wine tasting and it was great. We had a private wine tasting in the winery because there were no other reservations.
Pool area was great and breakfast as well.
Hope to return there some day!”
“Struttura a conduzione familiare. Zona tranquilla e nei pressi un ottimo ristorante. Camera e bagno puliti , zona colazione ben rifornita . Gestori cordiali e molto premurosi. Ottimo per la famiglia ”
“The staff at this property took excellent care of us. They were patient, kind, and helpful. The food was very fresh and flavorful. The shower was a little difficult to get working properly but we figured it out in the end. Really loved the view from the balcony too. 10/10 would stay again. ”