“The restaurant downstairs was excellent and the location of the property was amazing!! So beautiful. Staff was very friendly. Room was a little smaller than I expected but overall, I had an excellent stay!!”
“We stayed in a junior suite. The whole layout of this suite is strange, just like an old residential bedroom adding with a toilet and living room but doesn’t match the overall style / design at all.
The water supply of the basin tub is totally out of control (bathtub was ok) either crazy hot or freezing cold, one way or other!!!
The hotel seems to be very “environmental friendly” where the supplies for the bathroom is extremely controlled, for example, only 1 small bottle of liquid soap for a……
“This was a lucky and incredible find!! Summer in Lake Como is very busy and I was lucky to find this beautiful hotel. The location, Tremezzo is perfect. You are walking distance to bars and restaurants and importantly a stones throw from a bus stop and ferry stop. The owners and staff are kind and very welcoming. The breakfast and food was very generous and lovely. My room was wonderful! On the water with spectacular views. Spacious, comfortable and beautiful. The bathroom was perfect!!
As I……
“On the arrival with Ekle at the desk to the departure with Gessica. All very professional made our trip relaxing and comfortable. The morning breakfast was sufficient and the staff very attentive. We would definitely return. ”
“Ausgewählte und lecker zubereitete Speisen stellen auch höhere Ansprüchen zufrieden. Dabei kommen die Zutaten möglichst aus der direkten Umgebung. Das zum Hotel gehörende Gartengelände ist außergewöhnlich und bietet tolle Rückzugsmöglichkeiten mit einer schönen Aussicht. Betten und Schlafkomfort ( sehr ruhig) sind ausgezeichnet. ”
“Very disappointing stay considering paying up to Euro 1500/ ++ per night
F&B
- 2 out of 3 restaurants are booked for event and not available to guest
- Food quality is subpar (from breakfast to dinner)
Spa
- Spa is fully booked for the entire weekend (no slots reserved for in house guests), we asked during booking whether spa needs to be book ahead and was assured availability upon arrival
- Heated pool temperature is lukewarm at most
Room
- Sound proof in bedroom is very poor, you can……
"I had a very good and peaceful stay experience in Lugano with a lake-view balcony suite. The huge room with a spectacular view was nicely set up, and the gymnasium facilities were perfect. However, the kitchen was not for cooking; only the kettle worked. In addition, the staff was kind and helpful."
