拉文纳 户外冒险运动酒店

“预定价格278欧，酒店比预定的价格多收了46欧，离店前对此提出疑问，出示写清楚所有价格的预订单并要求退钱，酒店答应我会查询一下并尽快处理。但是退房后在我多次主动询问下，还是没有处理。hotels的客服帮我打电话发邮件联系，也没有回应。服务态度十分消极，非常不好的体验。We were overcharged by €46, and the hotel does not intended to refund the money after I told him the mistake he made.Hotels's custom service helped me to call them ,but no answers.Very terrible experience .Great city, but bad hotel service！！！”

“Struttura vicina alla stazione e al centro della città. Camera pulita e spaziosa. I proprietari sono estremamente disponibili e gentili. Colazione ricca e variegata con tutti prodotti di qualità e torte home-made.”

“We enjoyed our stay in Ravenna and the apartment was perfectly located to see all the sights we were there to see. Silva was instrumental in getting us settled in the apartment and was helpful in restaurant recommendations and shopping.”

“La struttura e' nuova e ben tenuta. Personale molto cortese e disponibile. Camere ben pulite e in ordine. Unico neo la qualita' dei prodotti della colazione che devo descrivere come mediocre.”

“Great location, good breakfast.”

“It is a nice place close to the train station. They offer breakfast. I recommend you to agree with them the time of arrival. We did not as we read they have a bar in the same building but when we arrived the lady in the bar had to phone the one in charge of the keys and the B&B who was supposed to be in 2 minutes, but it took almost 10. We were offered a coffee or drink (we were not told if we had to pay for that or not this is why we did not accept it as this is not normal in a……

“Nulla.”

“Manca un bar o una struttura simile sia all’interno del residence che nelle immediate vicinanze. Per il resto nulla da eccepire contesto davvero bello, silenzioso, accogliente e pulito. ”