“The hotel was very busy due to the IRONMAN, but staff were professional, especially in the face of checking out guests on Monday 22/9 discovering there was a train and public transport strike, that, shout out to Vanessa, she dealt with frantic guests stranded for getting to Bologna airport for travelling home in a calm and professional manner. They don’t have enough kettles for rooms, I would say, we could only have one on the last 2 days of our 7 day stay. The only staff member who I found……
