拉文纳家庭式酒店

“预定价格278欧，酒店比预定的价格多收了46欧，离店前对此提出疑问，出示写清楚所有价格的预订单并要求退钱，酒店答应我会查询一下并尽快处理。但是退房后在我多次主动询问下，还是没有处理。hotels的客服帮我打电话发邮件联系，也没有回应。服务态度十分消极，非常不好的体验。We were overcharged by €46, and the hotel does not intended to refund the money after I told him the mistake he made.Hotels's custom service helped me to call them ,but no answers.Very terrible experience .Great city, but bad hotel service！！！”

“Very nice place. Would for sure stay there again.”

“Albergo comodo per visitare Ravenna e dintorni. Colazione fresca e di buona qualità. Personale attento e disponibile. Plus colonnina ricarica per plugin hybrid. Camere meriterebbero una rimodernata.”

“Excellent apartment- the family had a fantastic time - close to everything and if we come by to Ravenna- we will definitely book this apartment ”

“Das Hotel liegt sehr zentral super freundlich gutes Frühstück.”

“Tutto perfetto ”

“La consiglio. Non solo per ottima posizione per i parchi divertimento come Mirabilandia, ma per la cortesia e disponibilità del personale, la pulizia, i protocolli COVID rispettati,la piscina...se ritorno in Romagna alloggerò nuovamente qui”

“Convenient to reach anything in Ravenna. Rooms need an update with more lively colors. Personnel is definitely what makes the stay enjoyable, great people! ”