“Room was very clean and modern with an amazing ocean view. Staff was courteous and helpful. Convenient valet parking or taxi readily available. I surprised my husband with a trip to St. Thomas and this was our first time staying at the Westin. We will definitely stay here in the future. ”
“General maintenance on the entire building is lacking. The staff—excellent second to none. I spoke to many and had good conversations with them. Great people!!”
“The hill pool was great. The Margaritaville restaurant was the only choice other than coffee shop on property and it was devoid of local options. The menu is great for US but not why I came to St. Thomas. There were some fantastic local food at Cochi beach that was walkable distance.”
“Great customer service and well respectable staffs, hotel on the outside and inside is amazing, room was nice and comfortable, breakfast was amazing as well, hotel is also located in a great spot, i will be back again”
“The stay was always the best i prefer to stay here rather than those big expensive hotels. The staff are very nice. no harassment from concierge as i walk in the door no taxi traffic as i pull up outside. No one knocking the door telling me it's time to check out. It's easy check in I give them my credit card and identification they give me my key then that's it. No long talking. Welcome. thank you have a great stay. ”
“My goodness, where do I start?
Lia (Resort Host), Kristal (Event Coordinator Manager),Tyeisha (Check In), Katelyn (Bar Tender), Brandon (Red Hospitality Transportation), and a host of other staff members were fantastic!! They made our 25th wedding anniversary perfect. There were so many hiccups with our flight that caused a domino effect of issues, but the staff 100% fixed all issues that arose. The room, grounds, restaurants, staff, and lobby were superb. The private beach was clean, and……
“Amazing view, quiet, didn’t have to leave the hotel for anything. They have a convenient store as well as restaurant and I love the fact that the pool stay open till midnight!!
I miss my flight and was able to stay near the airport, but I chose to rent this place for another night”
“Never come back and choose this hotel, the room not clean and the stairs and stairs will kill you and your luggages!
One more thing, never never ask the hosteller to call a taxi for you!!she will add double price on the expense.”
“The staff went above and beyond. The property is being renovated which is said might take 2 years but it is quiet. The grounds are beautiful. They have golf carts to get you to your room, front desk, pool, restaurant and parking. They have a pool bar with restaurant, a restaurant and a small cafe which has staples to buy. There is an onsite area to get a taxi but highly recommend renting a jeep to get around the island. About 8 min drive to Cruz bay with plenty of restaurants and shopping. Just……