“Os funcionários do hotel são super simpáticos e atenciosos. Nos deram dicas de compras, aluguel de roupa de neve e restaurantes. Até me emprestaram uma agulha p abrir o meu celular. O quarto era muito confortável e limpo. Como é um apart hotel não tem limpeza diariamente mas se precisar de qualquer coisa p limpeza que não tenha no apartamento eles fornecem. A localização era ótima, dava p ir a pé p o costanera e a estação do metrô estava a duas quadras. Adorei e iria novamente.”
“Local bem limpo, confortável, tivemos um pequeno problema com a luz, mas foi resolvido prontamente pela equipe. A localização é excelente, próximo a comércios e da avenida principal de Providência. Amamos a acomodação, recomendo.”
“Excelente localização, instalações novas e confortáveis, padaria ao lado,mini mercado em frente e supermercado no Costanera Center, que fica a poucos minutos de caminhada.”
“Stayed for one night between transport to Argentina. Staff were great, room was big, bed was comfy. Bathroom a little cozy, but fine. Great location for getting around Providencia.”
“Hotel is pretty nice, good location but after service is quite poor
I have stayed from 23rd - 26th Dec and have settled the payment in advance.
They ask for my credit card for deposit purpose, when I check out they charged me 2 times the room fee without any notice (on 28 Dec) and when I reach out to them via email, no response was made (now considering reaching out on phone but yeah I am not based in Chile you know)
Let's see how it goes, probably need to make some calls, bad experience ”
“Excepto que la sábana estaba un poco sucia, todo lo demás estaba bien. Me encontré con una habitación con un inodoro con mal olor y la recepción rápidamente me ayudó a cambiar de habitación.”
“It is located at a safe area of the city. The room is of very decent size. Wide selection of food in breakfast. Offers customers two free bottles of water a day. However, nobody opened the door for us after we got out of taxi or offered to help with our luggage until we reached the check-in counter. The hotel and the facilities are also a bit aged. It is a pretty good hotel, but it doesn’t quite match the typical Ritz Carlton standard.”
“This hotel is located in quiet area but close to metro station, and there's a tourist information just nearby. Also not far from cable car station Oasis and Sky Costanera, about 20 minutes walk. Most of the staffs are helpful. Room is clean and comfortable. Only the elevator in the hotel is the big problem - when you use the elevator, you need to contact with the room key but it's always not work. If you are lucky the staff will assist, but if you go to the 2nd floor restaurant from your……
"Excepto que la sábana estaba un poco sucia, todo lo demás estaba bien. Me encontré con una habitación con un inodoro con mal olor y la recepción rápidamente me ayudó a cambiar de habitación."
"It is located at a safe area of the city. The room is of very decent size. Wide selection of food in breakfast. Offers customers two free bottles of water a day. However, nobody opened the door for us after we got out of taxi or offered to help with our luggage until we reached the check-in counter. The hotel and the facilities are also a bit aged. It is a pretty good hotel, but it doesn’t quite match the typical Ritz Carlton standard."