“Having a kitchenette is nice and it is spacious. Su[er clean. The pull out couch mattress was pretty thin and not in great shape, but not horrible.
The ice maker in our freezer did not work which is a problem because, being a residence type hotel, there are no ice makers in the hallway. That being said, the hotel staff were quick to supply bags of ice and a repair man came very quickly to assess the situation.
”
"We came down to check out at 10:30 in the morning. I paid a cash deposit. They can't check out until they check the room. The front desk told me 5 minutes but made me wait for almost half an hour. Halfway through, I asked her how long it would take because I had to go to a meeting urgently. She gave me a very nonchalant attitude. It was already 11:10 when I got the deposit. What made me very unhappy was that I was the only one who wanted to check out. Do you want me to wait for half an hour in the morning?"
