伦敦泰晤士河东酒店宾馆住宿限时优惠

“We booked a two nights staying but they downgraded us to a smaller room and claim the one we’ve booked is not available. And my son have left his passport in the room safe and we called for assistance after we’ve checked out. Front desk staffs not responding with well and quick, just keep saying nothing found. It’s my bad to have left belongs not checked but expecting they can help.”

“Great location,very close to train and tube stations. Staff is helpful, especially manager Barbara - helping me to upgrade from single room to twin room for several days during my two-week stay. Can walk to Buckingham Palace, St James Park, Hyde Park within 10-15 minutes. Quite a lot of restaurants and shops including M&S. Would definitely stay again. ”

“We spent 2 nights here. Reception staff is nice and friendly. The first night wasn’t very good cause our room was so close to the restaurant from ground floor. The restaurant played loud music until 2pm which made us didn’t sleep well. We’ve talked to the reception immediately but not much improvement about the noise. However we were offered a different on the next day, which was so quiet and even a bigger room. We really appreciate they made this room change for us. The room is clean and……

“convenient ”

“Excellent location. The kitchenette was a plus. However, there was only 1 drop-off spot in front of the hotel so it wasn't convenient to load your luggage. ”

“normal good location”

“Good location”

“Mohit at the concierge desk was an excellent host and welcomed me amazingly. Great job Mohit, thank you for your excellent customer service! ”

“Very good!”

“酒店位置不错，就在海德公园旁边，附近有2个地铁站。订的双床房，房间很小，刚入住插电时保险丝烧坏，房间没电了，也修不好，给我们临时换了大床房，结果连住几天也没有服务员给我们换回双床房（请改进）。酒店没有冷空调，被子还很厚，走廊都比房间凉快，睡觉一身汗太难受。”

“small room but clean and quiet ”

“no air con, living in high floor the hot/cold water is not even may be due to water pressure. ”

“單人房間算大，早餐可接受，近火車站，方便”

“Cozy little room, slept well. But there was noise constantly from rooms next door and the courtyard until late at night, if you wake up easily, it will be a problem. Also there is no slippers, toothbrush etc given, and no fridge too. However the hotel is indeed in an excellent location with many attractions in walking distance.”