“The property is clean and quiet . Ideal for a retreat . Staff in the reception is outstanding. They were there for every little thing you can ask about and were always happy to help out.
Dinner at the restaurant is great too ! ”
“È ovvio che non è un posto comune,non è un hotel di lusso, io viaggio da 25 anni per lavoro in tutto il Mondo, sono stato nei migliori 5 stelle e negli Hotel Indiani con topi nella hall della reception,insomma le ho provate tutte, qui al Beteya mi sono trovato bene,forse perché ho una mentalità aperta,dell'essenziale,non mi frega niente del lusso, quello che cerco è una camera pulita,un letto e una doccia, e qui c'è tutto, hanno spiaggia per gli ospiti dell'ostello,parcheggio,si può cenare bene……
“They have problem about the communication with the booking website and also between their employees. In my second day, I wanted to check out then move to another hotel to stay with my friends. but they told me i have already paid in the website, it is not possible to refund the money to me. So i chose to stay within my 3days reservation. In the last day, when i checked out, the other employee charged me again!! He insisted that i have not paid yet!! I spent half hour to explain and prove I have……
“It seems close to the airport... but you have to take taxi there! The breakfast was too simple, maybe because of christmas day. No shops or restaurants or people around.. The facility in the room is old and no light on the road.”
“Beautiful property, lovely room ,amazing view of etna. restaurants were only meh and disappointing. But excellent restaurants to be found in ortigia and catania ”
“This is a very excellent hotel in an ancient building. The location of the hotel is very convenient for travel. I would like to especially thank a lady who is in charge of the front desk reception here. Because I accidentally slipped, she was very kind and busy for me and quickly called an ambulance. I really thank her for her kindness and everything she has done for me. I wish her and this hotel a good future.”
“The hotel is a couples retreat with a fabulous private spa experience available complete with 2 jacuzzis, sauna, steam room and your own bottle of Prosecco and fruit!
The breakfast in the courtyard was charming with a tremendous assortment to choose from!
The valet parking is rare for a city hotel so getting in and out is very easy!
The bathroom is our room was a modern artistic wonder! Easily the best I have seen in Sicily at this price!
The staff look after every need with great pride and……
“The hotel is located in the heart of Catania, super comfortable and Nicola's attention was incredible, he helped us with all our needs, close to the cathedral and many restaurants”
“We had a wonderful stay at Bastio Private Suites. The staff were very friendly and went out of their way to make sure we had everything we needed. The room was fantastic for a family. Great breakfast - my kids loved the range and the granita in particular! Great location as well.”
“The concierge service at this hotel is impeccable. Hotel arranged airport transportation to the hotel in a matter of minutes after I made the request. Response was courteous and very informative. Taxi service was professional and cost us a reasonable $35 euros We arrived early in the morning from a long international flight. Upon our arrival we were greeted by Dani. She not only made the check in process very easy and convenient but also informed us that our room was ready much early than……