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“The swimming and spa facilities are great to enjoy. The view of Matterhorn from the room is amazing.”

“酒店服務非常貼心，每個細節都做的很好，套房很大，露台風景優美，餐廳也很好吃，還有馬車接送客人，非常滿意。”

“Including mini bar. And shuttle bus is quite convenient. The breakfast is good. ”

“Good location ”

“山景房超讚，服務人員態度都超親切，交通也很方便！”

“Unfortunately, The spa is like a kids' swimming pool amusement park that cannot make people relax, and the onsen - the reason I choose Alpen Resort - is broken and only featured slightly warm water.”

“Nice staff good location ”

“The hotel shuttle was broken for the pick up at train station so the staff asked us ride taxi and the hotel will pay the service later. However, we rode the taxi that was not payable by the hotel. The hotel should arrange the taxi and tell the guest which taxi instead of asking guest to find taxi themselves.”

“離策馬特車站非常近，步行約3分鐘。飯店很乾淨、服務很好、有早餐吃到飽、陽台景觀極佳。”

“ok”

“Very nice hotel Spacious room with balcony A bit far away from the train station, yet the hotel provides shuttle for us to the hotel Breakfast also tastes good”

“早餐水準之上 ，飯店客用電梯有的可怕😱 櫃檯值班人員臉有點臭，其他不錯”

“Nice, comfortable, helpful staffs, and easy to view Matterhorn.”

“Excellent room decor and facilities. Very spacious and elegantly designed. Staff service is very good and extremely helpful. SPA and pools are great. I will definitely stay again in my next visit here. Bravo!”