“Very nice experience, and the crews are nice and hospitality. A good way to get away from city and take some time to slow down and enjoy the atmosphere.
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“Excellent service on shore and at sea. Food was decent, a bounty of options and they accommodated my vegetarian diet nicely. Bus transfers from Hanoi very well-managed. Staterooms are comfortable but basic and dated. This is a budget-friendly tour and I was personally happy, but by no means is this a luxury cruise or an high-end experience.
The beach and cave excursions had painfully long queues, so I waited by the boat docks for my group to return.
The setting is incomparable but under……
“LOVED this staff. Everything about this cruise was wonderful. The rooms are huge for a small boat and you can't beat the views. Splurge and book the two nights, you'll be glad you did.”
“Une magnifique croisière...une cabine très confortable, un bateau moderne, des repas excellents et un personnel souriant et attentionné..et en prime les splendides paysages de la baie d'Halong...
Bref..2 jours fabuleux..”
“Lovely cruise ,the room was amazing with alot of big windows and big balcony..
The staff were amazing with us and our kids..
Full activities ,no time to get bored or hungry..The food was delicious but the dinner was expectionally tasty..
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“all the staff are very warm and nice. They care about their service a lot and always try to know if everything ok during the trip. The room is clean as they come to clean up very frequently not only once a day. The food is also yummy and I have nice and special meal during my stay.”
"The hotel aims to be a diverse resort, but the actual management appears chaotic and inefficient. Staff lack proper training in service, hygiene, and English proficiency, and the maintenance of hotel facilities is poor. Overall, the hygiene standards of the rooms and restaurant do not reach five-star levels, and the quality does not match the price. Unfortunately, this is currently the only upscale hotel on the island."