东南托兰斯 住宿等级：5酒店, 总价 CNY1,098 起

“Good Service”

“I stayed 3nights at the Proper Hotel in Santa Monica. 2days , the house keeping didn’t clean the room. I was a little disappointed with it. ”

“Good hotel. Parking is pricy”

“Fairmont Miramar never disappoints. We live just over the hill but chose this place constantly for staycations or brunch at Fig. The staff is nothing short of amazing. We checked in early for Mother's day weekend and they had a room ready for us to enjoy. The pool staff was extremely helpful and setup our seats with no fuss and made sure to check on us throughout the day. We took advantage of the town car which is probably one of their best amenities! They dropped us off at the pier and picked……

“在酒店住了4天，非常好，干净整洁舒适，有宾至如归的感觉。”

“worst customer service ever，kick me out at midnight，stupid reason is my visa card doesnt have chip on it. And that card I have done the payment at first day when I was checking in. They just told me that they make a mistake for using this card and 3days later they wanna fix it then ask me to leave the hotel. And talk in a really mean way. The manager was sitting in her office all time and doesn’t even wanna show up to solve the problem until I was almost freaking out at the front desk. Then i……

“Excellent hotel with good view! Definitely come back again!”

“服务热情周到，入住还有赠送的巧克力和矿泉水，增加的婴儿床还有赠送婴儿洗护用品和玩偶。以后还会选择这家”