搜索艾尔达扬酒店

“All staffs are very helpful.”

“Our stay was interesting. We initially spent most of the stay trying to find a suitable rooms as the staff hadn’t made any arrange arrangements or acknowledgement to rectify several issues. It wasn’t until a formal complaint was submitted that a duty manager upgraded us which was a recommendation made by us. All in all not the stay we expected ”

“Great service, very attentive. Great waterpark next door and good food!”

“This is a beautifully decorated hotel with stunning spacious rooms and bathrooms which are very luxurious. The beds are super comfortable and provide a fantastic nights sleep. The hotel is very close to a large mall so there are plenty of dining options but other places are also not very far away with a taxi. The beach and pool area is very nice However the service was a let down. We stayed over the Easter holidays and the hotel was clearly at full capacity but the staff could not cope.……

“Perfect ”

“The room has no fridge and even hair dryer is not available. Evening receptionist is so rude! “You have booked, xxx room and now you are 8 people there”. 😱? How can 8 people fit into a small room?? I encourage hin to go to our room, and check for himself! Then I’ve ordered additional bed, immediately they’d asked for the payment. Afterwards i need to follow up with pillow and blanket unfortunately no blanket was provided, ”