阿巴拉契亚高原滑雪酒店

“Your front staff was wonderful, as was your breakfast. I feel overall the cleanliness of our room and the facility could have been better. ”

“everything was nice and very clean ”

“Good”

“It’s nice how you can just walk out your door and be outside”

“Fantastic place”

“The great amenities, exemplary services, and prime location! I highly recommend SpringHills Suites Pittsburgh Monroeville for its cozy rooms, friendly staff, serene atmosphere and customer service. A big thumbs up!”

“Upon arriving, we were told that Hotel.com had booked us a smoking room. I showed them the e-mail confirmation on my computer only to get remarks such as, "That won't change anything" "It doesn't matter what your e-mail says"... We asked if they could make the change and the lady first said no, and it's not because they were full, just because they got the information that we wanted a smoking room, while never providing any proof that was the what happened. After some negotiation, we were able……

“The checking at 3pm wasn’t any problem and the lady (Christy) who help us at that time was excellent, but when we left to a family gathering and came back at 11pm, we ask a the service guests in the front desk (Michael) for towels he answered with an attitude and told us to bring the dirty towels first, we went to the room and the keys weren’t working, we came back to the desk we didn’t see anyone so we said “hello”, no response, we knock the desk softly since it was not a bell in the front……