“Had a bad stinky carpet smell in the room. Sprayed my cologne to mask it. Pool light never turned on during the evening either.
Staff were nice and accommodating.”
“The staff was professional and helpful on check in. The room was clean and the bed and linens were is great condition and we had a good night's sleep on the bed. Firm but comfy.”
“The lady at the front desk was helpful, polite and friendly. When we had minor issues with the TV at 11 pm someone came to fix it. The staff from front desk to cleaning ladies was spectacular!!”
“multiple cockroaches are everywhere in my room. Best estimates I would say I have seen 10-15. They are small, moving around fast. They went into my food so I have to trash it. Such a nasty hotel room is a symbol of, I don’t know what to say precisely, nightmare. I hardly recall I had this kind of room experience before. The breakfast is most nothing. Building is old. ”