保加利亚酒庄酒店

“The hotel's surroundings are quiet and pleasant, right at the entrance to Pomeria. 3 minutes walk to the sea which is a big bonus. The hotel itself is spacious, and it takes several days to walk around and find the facilities that are scattered throughout the areas surrounding the hotel (going up and down floors from several places which is confusing and tiring). The rooms themselves are large and spacious, certainly beautiful and designed in a comfortable way for the guest. But, this is where……

“The room maid said that the management told her that 4* hotel must change bed-linen every 5 days, whilst in the Tourism law and acts in BG it is clearly stated every other day unless the guest request daily!”

“1. I book the transportation service for two person with confirmation from the hotel.But when I landed in Sofia I waited in the airport for half an hour.Nobody waiting in the airport as promised by hotel.We I go outside of the airport,I saw the car of the hotel.The driver told me the reservation has been canceled.He had to pick up a group..So I could only a terrible old taxi to hotel.And the hotel charge me 24 euro in total!!When I checking,I asked the reason why the hotel did not inform me in……

“I liked the spa. The location was perfect. The breakfast though was average ”

“I've been coming to Hotel Palace for the last 3 years in the heat of the summer and I must say I was pleasently surprised by the warm welcome and the personal attention that is given to each guest. For us specifically, we had the manager, amazing lady, telling us about the past of the hotel industry in Bulgaria, the history of the region and many more local tips that made our stay great. We will come back with our friends again in August - looking forward! ”

“The hotel itself is of a good quality. The rooms are spacious, clean and comfortable. Beds and shower are really good. The environment is great; with a view on the Rila mountains. Unfortunately all this is being 'wiped out' because of the unbearable noise from the restaurant below the hotel. The noise starts in the afternoon until midnight. We booked this hotel for 2 nights to take the first bus of 7.40 h to the Monastery. Obviously we went to bed early. We had a terrible night. If you don’t……