“A big convention hotel with a pool and a gym. Housekeeping did not make up my room when i went out from 8 to 2:30p. Had to call Housekeeping. Even then, they missed replenishing a face towel. There is no bathrobe in the room.
Front desk staffs were exceptionally friendly and efficient. I was given coupons to Starbucks snd M.J.O'CONNORS, which i used and were very nice. Not a bad hotel to stay.”
“There was so many options from food to coffee shops. And everthing was in walking distances; only thing i didn't like i ran out of time to explore everything i wanted to”
“Very Good ! Fabulous ! For this price , you can enjoy nice environment and fine bathroom. It is Very worth the cost , especially located near Chinatown. ”
"I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and asked the manager to check, but they also said there was no refund. I think this hotel is deceptive. If I had a five-star review, I wouldn't give it a single star. It's terrible. If there was a complaint number, I would definitely file a complaint with this hotel, not just the Hilton. It's worse than an average hotel. It's ridiculous."
"Hotel itself is nice. The room is also new and clean. Problem is the service. First hotel lost my luggage stored there and also could not find my parcel when I checked in. Housekeeping is v chaotic and not hygienic. "