“A very nice stay , last minute booking, very warmly greeted on arrival, asked what I wanted for breakfast and what time. Nice comfortable room with adaquate en-suite facilities with plenty of water provided in the room. In the morning, I was again greeted in a warm manner and had one of the best breakfasts I’ve had. I’ve paid double price and not had this quality. The owners really couldn’t do enough for me. ”
“I found the hotel perfect for a short stay in Torquay. Only a 10 minute walk to the seafront and free parking just outside the entrance. I had a lovely cooked breakfast every morning with some extra treats. Really friendly place and I'm going back there in the summer. I'm using the hotel as a base to meet my friends who return to Torquay twice a year.”
“Lovely place. Very convenient close walk to harbour and town center. Very friendly hosts. Great breakfast. Free parking at back. Clean and comfy room.”
“Arrived and greeted by the most incredibly kind staff. They really couldnt have given us any more to make us feel welcome. Want to give a huge thanks to Robin on reception. My husband has a neck injury and the staff even offered to get pain medications from the local Pharmacist for us.
The food in 1881 resturant within the grand hotel was delicious and served by Felix. What a kind gentleman he was also. Even making my young boy happy by giving him free mocktails!
Both inside and outsoor pools……
“The first room we were given was not up to 3 star standard.
We contacted reception the next morning and they were very considerate and we were offered an alternative room that was more acceptable. The location, food and the staff were excellent. We hope to return.”
“WE WERE MADE WELCOME RIGHT FROM THE START,LETTING US BOOK IN EARLY(08.00 AM)RESERVING US A PARKING PLACE IN THE FRONT OF THE HOTEL.WE WERE GIVEN HELP TO UNLOAD AND TAKE OUR LUGGAGE TO THE ROOM.OUR ROOM WAS HUGE AND VERY WELL KEPT,ALL AMMENITIES WERE ON HAND, THE ON SUITE BATHROOOM WAS ALSO VERY BIG AND BEING DISABLED THIS MADE IT MUCH EASIER FOR US BOTH IN THE BATHROOM AND THE ROOM ITSELF,HELP WAS ALWAYS AT HAND WHEN WE CAME IN OR GOING OUT MAKING SURE THEY HELPED US WITH THE COUPLE OF STAIRS WE……
“Check in was quick and easy. Room was sooooo hot due to all glass fronted room which had been in direct sunlight all day with the curtains open. Asked for another room which was provided without fuss.
5 min walk (max) to beach & bars, harbour & marina about 10 mins away.”
“Didnt really need to leave the hotel grounds. Everything you need!
Spa, pool, games room and plenty of bars and restaurants.
Humble entertainment in the evenings.
Lovely relaxing spa and we had an apartment which had also had a small kitchen if you wanted to cook yourself.
Brilliant stay - for a family of 5 ages 39 -8 👍”
“We had a very comfortable stay at the hotel and were impressed with the facilities and friendly staff. We returned for the 2nd time having also enjoyed our first stay. Love the views of Torbay and the internal architecture and furnishings of the hotel. It was a shame that the outdoor pool was closed but enjoyed the indoor pool / spa facilities.”
“The rooms were clean and well serviced. The bed was solid and comfy. The staff were very helpful. I saw people have had issues with the water pressure in the showers. I waited about twenty seconds for the pump to kick in and it was a great shower.
Comments about the walls being thin. On the first night I had nightmare neighbours. But Steve promptly dealt with them and no more noise. Simples. I was there for 5 nights. Had different, more courteous neighbours during the rest of my stay. No……
“The staff was excellent very friendy and keen to help
Would like to see this hotel offering breakfast an maybe an evening bar as the views are stunning ”
“Good clean hotel just need good refit to make the hotel stand out it's beautiful buildings just need money put into it make it one off best hotels In Torquay ”