“Functional welcome, no real warmth. Room was very small, but formed of a short corridor where the shower and toilet have been installed. The bed was against the window wall and was not made properly and sheets not tucked in fully on the far side. The mattress felt old and only sufficient. The window did not close properly and let in a draught when cold outside. Conversely, during the day the room was too hot as the window only opens partially. Shower was acceptable, not the strongest, but……