“My stay was amazing. The pool, the rooms amazing staff, the food. Everything about grand a view is great. It speaks for itself. Very beautiful views from Its location. I stay there every time I visit Montego Bay. ”
“My stay (6 days) was great.
My room was quiet and comfortable.
The hotel staff is mostly friendly and helpful.
I loved the beach across the street.
Restaurant suggestion: have a printed ( instead of verbal ) menu. ”
“One of the best experiences vacationing with the family. This was a great choice being that they’re located across the street from world famous beach Doctor’s cave easy and free access..”
“I did like the treatment of the staff to the guests l like how they were neatly dressed in their uniform. I also like the different types of food they prepared.
The music in the restaurant was boring after listening to the same voice for every meal. I thought Jamaica had more recording artists. I grew up on more than one.
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“The staff was excellent. Pleasant stay overall. Customer service on point. I spoke to miss Judine by phone and she was able to accommodate my last minute request. I met Miss Jackie who is also a sweetheart. Everything was ready when I arrived. So grateful for these 2 wonderful ladies. Breakfast was good. I met the chef. The property was clean and the place is quiet if you need a good night's rest. I would stay here again. It is also a budget friendly hotel, worth every penny. ”
“The property was beautiful and well kept. The staff here was so friendly and seemed to really want to be there. Walking down the pathways throughout the day, everyone says hello and good morning. There were many different food options, some better than others, but overall was good. We upgraded to the Preferred Club, which I don't really think was worth it. If we return, we would probably not do again. ”
“ALL staff went above and beyond to greet us, smile and always ask if they could assist us. It is an older Resort but for the age we felt it wasn't that bad.”
“We had a very large and comfortable apartment. The balcony had a lovely view of the ocean. Staff was EXTREMELY helpful—we had run out of cash, ATMs never have cash but she helped arrange taxis for us late in the night. ”
“It was very nice and beautiful although the neighborhood is very condescending the property is very nice and quiet. The owner of the property SB., is very sweet and kind and helps with any and everything. ”
“I got to the hotel and staff had no record of reservation. I had paid ahead of time and after 2 hours I got another room which was not the room I thought I was getting. The room I got was good so it worked out OK. Management must work on being prepared to receive customers as registered.
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