“We got there for 4:45pm and our room wasn’t ready, apparently, apparently check in is “from” 4 and doesn’t mean it will be ready at 4 ???? This is the second time we have stayed, we previously stayed when it was under a different name, there has been lots of improvements though and you can see they are trying to make it better. We only used it as a 1 night base because we had plans for days either side, was perfect just for a 1 night stay asking as you prepare your self for no thrills. Kids……