芝加哥格伦兹之家附近酒店

“good”

“This is a great hotel with excellent service and clean rooms. Downstairs is the business district. Shopping is very convenient.”

“My new gem tucked in Chicago!”

“酒店服务出乎意料的差，是我住过所有四季酒店中最差的：打电话给服务部门送红酒杯，打了两次第二天才送到😂要求送的拖鞋浴袍送的速度不能更慢，刀叉就一直🈚️送到。房间的喝水杯清理拿走就不补充， 完全不是一个星级酒店的服务更别提是五星级酒店。恨失望。”

“入住前有詢問接送事宜，但可惜因為時差，無法有效溝通。入住手續單純迅速，房間大且乾淨，一開始以為燈光有問題，人員很快就來幫忙，房內的廚房很方便使用，可以自己簡單用點吃的。住宿一切都完美，只是隔壁房客實在很吵，半夜三點都還有吵雜聲，聽清潔人員說是辦結婚的人，因為我們是商務旅行，長途飛行後需要睡眠，但晚上常常被打擾到，甚至還被亂敲門，無法安穩休息。”

“good”

“When we walked into the building, I was a little surprised by the size, a little smaller than expected including the rooms. However, the place was gorgeous and the surprise of the shower placed where it is. The staff was super friendly and very accommodating. Love the forward thinking with the elevator system and the robots. Finally, my sincere gratitude to accommodating our every needed - especially upon check-in. I appreciate your hospitality and we will use you again.”

“連續住三晚，只有第一天有附上瓶裝水。其中一瓶的瓶蓋還是已經打開有使用過的痕跡。對於這部分有點扣分！”

“Well run, accommodating staff, central location, cozy lounge area with fireplaces. Definitely stay again. This was our third stay.”

“Not traditional hotel. Cozy and stylish one. 10 minutes walk to Clake/ Lake CTA station which directly go to airport. A pretty good choice for medium priced accommodation in a high living cost city like Chicago. ”

“The hotel's location is very good.”

“美國五星級酒店中少有仍可保持星級服務的水準！”

“Stayed here 3 nights and was a great room and nearby places. My colleague had a chance to walk to the theatre to see a show. Neighborhood a tad unsafe at night but manageable ”

“Beautiful hotel in cute neighborhood with high end dining and shopping. ”