梅德斯通梅德斯通医院附近酒店

“Some of the basics were not provided on our stay so really wasn't worth the money. Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that……

“Clean and comfortable rooms. The staff were excellent ”

“Room is big enough and clean, but there is no air condition, just a little bit hot!”

“It was amazing lovely host”

“Clean comfortable proprty”

“Arrived at the property and called to check in. Was told that property was closed for refurbishment and I had to go to a different property managed by them 15 minutes away. Got there and room was minimal and bare. Host was nice but it wasn’t an aparthotel as the original one was advertised as. I left and booked a night at a local Travelodge instead. ”

“This guest house is our place of choice in Tunbridge Wells. It is family run, economically priced, and has always been convenient for us over many visits. They have also responded to special requests due to health issues. Thank you.”