马萨诸塞浪漫酒店

"I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and asked the manager to check, but they also said there was no refund. I think this hotel is deceptive. If I had a five-star review, I wouldn't give it a single star. It's terrible. If there was a complaint number, I would definitely file a complaint with this hotel, not just the Hilton. It's worse than an average hotel. It's ridiculous."

"很好"

"地理位置优越"

"優：位置優越，古典優雅、乾淨舒適．飯店tradesman咖啡廳好喝。門房友善且樂於幫助， 缺：雖預約時有指定但因入住時問較晚，2間房被分在不同樓層，不方便。"

"Friendly staff. The room can be very dark and good for sleep. Room is clean and spacious. The only waffle machine is working too hard and difficult to get in cue. Overall great experience."

"My room does not have separate bathroom, which I did not know is an option. Be mindful of this."

"It meets my needs for convenient, clean and quiet accommodation."

"Excellent"

"The cleaness needs improvement."