“Hotel itself is well positioned and you can see it’s been recently modernised and is very clean.
However, the advertised parking included was not the case. It’s under renovation and no word of this is given on the booking or the following emails that came to my inbox after confirmation. We had to pay for street parking which had the hotel’s parking garage been full, I would have paid. We were expected to pay even without the advertised garage, which was one of the reasons we chose this……
“Great location, easy to walk to north beach but also, town centre and south beach are close enough to walk to. For the price I paid I wasn’t expecting too much but this guesthouse has everything you might need and more for a few days away, it’s very clean and the rooms are spacious and well organised. The staff was super nice and my double bed was one of the best I’ve ever slept on! I would definitely go back!”
“Very good hotel..spotlessly clean small double room ..lovely friendly staff..excellent breakfast plentiful and good choice...seafront property honesty bar.”
“The Palace Hill Hotel was excellent from start to finish. Adam, Tip & Baby Jasmine were excellent hosts.
Good location, street parking permit given on arrival for easy parking behind hotel.
Room was clean & fresh, cleaned everyday of our stay, fresh towels when required, coffee, tea & hot chocolate replenished daily, bottle of water refilled daily. Bed was comfortable, plenty of storage & hanger space. Bathroom was good with towel rail, toilet, basin, shower & cabinet. Shower was the best we……
“Staff are really great and friendly! The room we stayed is near the alley which is noisy during the night that we couldn’t sleep well. And the pillows are flat that are not comfortable. ”
“Really nice hotel. The staff member i met was helpful. I had a small single room which had everything i needed for my short stay. It was clean and looked well maintained. I didn't have any meals there but the dining rooms looked clean and well decorated. I would stay again.”
“Good communication from the has a disabled person they gave Us a room at street level which was lovely would certainly return Thankyou for a great stay ”
“Lovely hotel with good old fashioned service. Large, comfortable room, with a super king sized bed. Lovely staff who looked after us. The decor was a little tired, but overall good and would come back and recommend. Great location, very handy for the train station, theatre and sea front.”
“This property is in an excellent location opposite the harbour with amazing views.
The room was a good size and warm considering the freezing weather. It seemed to be recently decorated with a modern bathroom.
Lots of wardrobe space and a king size bed.
However, there were some issues in the room including a very scaly kettle, only 2 teabags, 1 shower gel, no glasses, no bathmat, flat batteries in tv remote, and only half a loo roll.
As there were no staff on site for most of the time these……
“I stayed at the Palm hotel for a business weekend. The hotel was very clean. Good choice of options for evening meals. Breakfast options were excellent. The staff were attentive but not intrusive.
Really good location only five minutes drive from the railway station and minutes to the venue I was attending.”