"In general, hotels and infrastructures in Malaysia lacks of proper maintenance, this hotel considers quite ok as compared with other hotels, still clean and tidy. Hotel breakfast is below average but it’s free. "
"First time to stay within the Shangri-La hotel brand and I was not disappointed. Expectations were exceeded. From the excellent service of all the staff to the ambience of the lobby bar, with live music, this hotel is definitely now my preferred choice for trips to Kuala Lumpur."