"I’d like to share the following experiences:
1. Upon arrival, we were surprised to find just one desk and one staff member handling everything — nothing like the organized reception of a traditional hotel. When paying the deposit by cash, we asked for a receipt, but the staff repeatedly insisted it wasn’t necessary. After our persistence, she reluctantly issued one with an annoyed expression. You know what? When we left, another staff actually asked us to present the receipt to retrieve our deposit.
2. The hotel allows access to floors without a room key, which feels extremely unsafe.
3. On the second night, we noticed the shower gel seemed diluted with water. By the third night, it had turned into plain water and eventually ran out. It’s shocking that a four-star hotel would dilute shower gel instead of simply replacing it. To make matters worse, we couldn’t reach the front desk by phone and had to go downstairs in person to request more.
4. Before leaving our room, we neatly folded our pajamas and placed them on the bedside. When we returned, housekeeping had tossed them onto our luggage. Can you imagine how dirty luggage surfaces are?
5. The soundproofing was terrible — we could clearly hear… ahem… unspeakable noises from the neighboring room.
While the overall stay wasn’t a disaster, I’d strongly recommend exploring other hotels within the same budget for a better experience.
"
"The Jeff from reception made the warmest welcome for us and it was the LNY eve so he gave us the red envelope as the gift and we'll pronounced Mandarin 😀
We stayed at the balcony room and the view is exception.
We finished the check out and I have to say the service from every part of the staff is fantastic. When I just came out from the lift then someone came to ask if I need luggage claim and 30 sets later a front desk manager came to check if I need anything when I was in the line and she just explained I could easily do the fast check out and no need to wait. Fantastic experience here！"
"I really enjoy there. It’s very close to anywhere I want to go in Paris. But really quiet and make you feel you are home. I think next time I will still be there for longer compared to this time. Stay there for 9 nights. And I enjoy their breakfast for as well.."
